Shipping

Maison LESLEY/ Mystiquerose orders are delivered on weekdays.

International orders are delivered via DHL Express within approximately five to seven days after it has been dispatched to the courier service.

Domestic orders within Lebanon are delivered via courier within approximately two to four days after it has been dispatched to the courier.

If Maison LESLEY is experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

After placing an order, you will receive an email from us containing all the details of your purchase. Once the order is approved, you’ll receive another email with shipping confirmation and tracking details.

While we aim to always deliver within the specified times, we are NOT responsible for delays related to the courier service, customs clearance, or failed payment approval.

Maison LESLEY is not responsible for any customs and taxes applied to your order.

We ship to your destination on a DDU (Delivery Duty Unpaid) basis. As such, the prices displayed on the site are exclusive of all taxes and duties. When your order arrives at Customs, you are responsible for paying all import duties, customs, and local sales taxes.

Maison LESLEY is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment courier to file a claim. Please save all packaging materials and damaged goods before filing a claim.